Cadillac Owner Center

Cadillac prioritizes its customers' needs by making sure that information on vehicle care for its vehicles is readily accessible and user-friendly. Cadillac drivers benefit from several tools that simplify vehicle maintenance and understand recommended service intervals.



The Cadillac Owner Center is a comprehensive digital platform where vehicle owners can find detailed details about their particular vehicle. After enrolling their vehicle, users can log in to view a customized dashboard with information on their Cadillac's service plan, service history, and coverage. The Owner Center also provides access to owner’s manuals, instructional videos, and step-by-step guides to assist users perform basic maintenance tasks or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, owners can keep track of their vehicle’s health by receiving alerts about service requirements, such as fluid changes, tire checks, or brake inspections. The app also offers handy features like remote start, remote locking/unlocking, and the option to book maintenance directly with the nearest Cadillac dealership. For newer models, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that includes maintenance alerts and notifications. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of what needs to be done. This system not only keeps owners aware to follow the schedule but also provides detailed explanations of each task, making it simpler for owners to grasp the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in communicating maintenance details to customers. When drivers visit an official service center for maintenance or repairs, the advisors offers a thorough breakdown of the recommended services, making sure that customers are aware of the necessity of each procedure. Additionally, dealerships maintain digital logs of every maintenance appointment, enabling users to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac offers physical owner’s manuals and booklets that detail the vehicle’s maintenance schedule, recommended fluids, tire pressure specifications, and other important information. For users who prefer online tools, Cadillac’s website features a webpage for service and maintenance where owners can find articles, watch clips, and tips on how to maintain optimal performance.



By offering a combination of online resources, dealership support, and traditional guides, Cadillac guarantees that owners are knowledgeable about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.